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We’re a trusted name in security and consistently meet the highest standards achievable in our industry

Customer Reviews

Over the last 40 years, we’ve received thousands of reviews from happy and returning customers. We’re always striving to do our best and feedback is a great way to ensure we’re doing the right thing for our customers.

I recently went to the security market to obtain quotations for a new alarm and CCTV system as my existing was old and needed updating. I had several companies visit but Sussex Alarms were by far the most professional. From the initial engagement with the very knowledgeable surveyor (Tony) my mind was made up that Sussex were the right company of choice. The works were very competitively priced and the following installation works on both the Intruder Alarm (David) and the CCTV (Jamie) were carried out with real professionalism and in a very courteous manner. Would highly recommend Sussex Alarms they are true professionals across the entire process.

Paul Whetherfield

I’ve only used 3 alarm companies over the years, but I’ve been quite impressed with Sussex Alarms; the installation, which included a removal of a lot of old kit and running a whole load more was done quickly and professionally, and importantly to me, very neatly. The customer service has been good, I’ve been contacted regularly for alarm services and communication is constant; I’ve only had 1 alarm notification, which was due to something hitting the outside door, but the end to end process was excellent when it occurred. I’d definitely recommend them.

Tony H

Sussex alarms have been fantastic throughout. Both my wife and I work long hours, Sussex alarms were able to accommodate our needs when arranging a time for a quote, which other local companies were not. The salesman was very polite, knowledgeable and professional. Importantly, he was not at all pushy. The price quoted was very reasonable considering the number of components in the kit we ordered. On the day of fitting, the engineer arrived promptly, he was smart and friendly, and took care in our home. The work was done to a high standard and without mess. After care has also been faultless.

The alarm itself works well, as do the key fobs and the phone app. Can’t recommend Sussex Alarms highly enough.

Olly P

Sussex Alarms have looked after and serviced my system for many years. The Engineers and all the support staff have always been professional and friendly. I can not recommend this company and in particular the staff, more highly. Thank you to everyone at Sussex Alarms


I would highly recommend Sussex alarms. Very professional from start to finish, Sue in the office gave above and beyond perfect customer service. The engineers I have had out are a credit to the company, tidy, polite and professional. Nothing is ever too much trouble and the fees are extremely reasonable. Five stars all the way.

Sarah Foley

Excellent from start to finish. As a real customer (unlike the bloke moaning below about them not buying his web services) we used Tony and the team at Sussex Alarms for a full alarm and CCTV system. From the initial site visit, pricing and the day of the installation the service and advice was excellent and we have gone on to recommend them to several friends.

The alarm itself works well, as do the key fobs and the phone app. Can’t recommend Sussex Alarms highly enough.

Steve C

Having recently purchased a property without an alarm, I was recommended Sussex Alarms by a friend. They were great – Knowledgeable, friendly and above all tidy. Highly recommended.

Customer Review

Had a wireless alarm fitted. Fantastic service from start to finish, with all my questions answered. Nothing was too much trouble!


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